Your order

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How the COVID-19 pandemic will affect your order
At HardcoreShoes.com we want to be as transparent as we can with you. The COVID-19 pandemic has caused major order processing and shipping delays for many o...
Sun, 17 May, 2020 at 8:59 PM
Return for a refund
We have a 30 day money back guarantee. This 30 day return window starts from the moment you receive your order in the mail. To start a return please ope...
Fri, 25 Sep, 2020 at 10:35 AM
Return For An Exchange
We have a 30 day exchange policy. This 30 day return window starts from the moment you receive your order in the mail. To start an exchange please open ...
Fri, 25 Sep, 2020 at 10:37 AM
How to Cancel Order
Need to cancel an order? Here's how: Check the status of your order. Is there a tracking number on your order? YES - If there is a tracking numb...
Fri, 25 Sep, 2020 at 10:38 AM
Need to change address
Need to change or make a correction to your address? Please open a ticket ASAP, or click here.
Fri, 25 Sep, 2020 at 10:40 AM
Where is my order?
To check the latest update on your order please have your order number (e.g. HS1234) and email address ready. Visit the following page: check order status...
Sun, 17 May, 2020 at 9:08 PM
Ordered wrong size or color
Accidentally ordered the wrong size or color? Please open a ticket ASAP or click here.
Fri, 25 Sep, 2020 at 10:41 AM
Accidentally ordered too much
Accidentally ordered more pairs of shoes than you needed? Open a ticket ASAP or click here.
Fri, 25 Sep, 2020 at 10:42 AM