Need to cancel an order? Here's how:

  1. Check the status of your order.
  2. Is there a tracking number on your order?
    • YES - If there is a tracking number on it then that means the order has shipped. We are unable to cancel this order. Once you receive your order and you would like to return it for a refund then please contact us and we will start a return on your behalf.
    • NO - if no tracking number is on your order then we can cancel your order. Please open a ticket or click here.